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Bank regulator Official sources verified

Federal Reserve Consumer Help fraud reporting routes

Bank-regulator identification and complaints involving Federal Reserve-supervised institutions.

Last checkedAug 5, 2026Official website
This independent directory is not affiliated with Federal Reserve Consumer Help. Contacts below are sourced only from verified official pages.

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Exact verified routeChecked 2026-08-05

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Federal Reserve Consumer Help regulator lookup

Open the official route

Identify the financial institution’s regulator before filing whenever possible.

Open official route
Source: Federal Reserve Consumer Help

Before you report

Prepare the response, not just the phone call

Have this information readyFacts and identifiers the institution or agency may request7
  • Your contact information

    Prepare complete and accurate information before opening the official complaint form.

    Requested by official process
  • The institution involved

    Prepare complete and accurate information before opening the official complaint form.

    Requested by official process
  • The affected account or service

    Prepare complete and accurate information before opening the official complaint form.

    Requested by official process
  • What happened, when, and who was involved

    Prepare complete and accurate information before opening the official complaint form.

    Requested by official process
  • Your contact information

    Prepare this information for the secure official form; never put full account numbers or Social Security numbers in a free-text narrative.

    Requested or potentially requested by official process
  • The institution involved

    Prepare this information for the secure official form; never put full account numbers or Social Security numbers in a free-text narrative.

    Requested or potentially requested by official process
  • The affected account or service

    Prepare this information for the secure official form; never put full account numbers or Social Security numbers in a free-text narrative.

    Requested or potentially requested by official process
Preserve this evidence nowKeep original records before they are deleted, replaced, or changed7
  • Written/email confirmation of fraud report

    Citi PDF recommends using the word fraud and confirming in writing/email; preserve copy.

    Copy acceptable
  • Beneficiary bank/background information

    Prepare clear background details for beneficiary banks and others.

    Copy acceptable
  • Copies of relevant supporting documents

    Submit copies when requested and retain the originals in the evidence archive.

    Submit copies; retain originals
  • Documents retained for regulator follow-up

    Do not attach documents to the initial complaint when the form instructs otherwise; keep organized copies because the regulator may request them later.

    Keep original and copy
  • Canceled checks

    Preserve originals; store copy/reference in FraudPrep.

    Keep original
  • Receipts

    Preserve originals for payment/report records.

    Keep original
  • Wire receipts

    Preserve wire transfer receipts and confirmation numbers.

    Keep original
Other official reporting routesAgencies that may apply depending on the facts11
FBI IC3

Internet crime, cyber-enabled fraud, online scam, business email compromise, crypto-related fraud, or time-sensitive cyber incident.

Does not accept evidence attachments; user must preserve originals.
FTC ReportFraud

Fraud, scam, bad business practice, payment scam, or consumer fraud routing.

No guarantee of individual recovery; route and report preserve record.
CFPB

Consumer financial product/service complaint after contacting company when applicable.

Submit supporting documents; generally include everything because second complaint may not be possible.
USAGov Scam Wizard

User does not know which agency to report to.

External router; not evidence storage.
U.S. Postal Inspection Service

Mail fraud, mail theft, USPS smishing/phishing, identity theft via mail, mail-related scam.

For mail fraud form, mail copies and keep originals.
Local law enforcement / 911

Immediate danger or time-sensitive matter requiring immediate intervention.

Preserve report number and officer/contact details.
FDIC Consumer Response Center

Complaint or assistance involving an FDIC-supervised financial institution.

Submit copies when requested and retain originals.
Federal Reserve Consumer Help

Determine the correct bank regulator or complain about a Federal Reserve-supervised institution.

Retain documents for follow-up; do not place account numbers or SSNs in the free-text narrative.
NCUA Consumer Assistance Center

Complaint or assistance involving a federally insured credit union.

Preserve complaint confirmation, credit-union response, attachments, and proof of written escalation.
IdentityTheft.gov

Identity theft or misuse of personal information requiring an FTC Identity Theft Report and recovery plan.

Download or print the Identity Theft Report and recovery plan immediately; retain copies.
SEC Investor Complaint and Tips

Possible securities-law violation or problem with an investment account or financial professional.

Save the TCR submission number and printable complaint copy; retain all supporting records.
Official sources and verificationEvery public route links back to an independently checked official source2
Federal Reserve Consumer HelpRegulator identification and consumer-help entry point. · Verified in browserFederal Reserve Consumer Help Secure Complaint FormOfficial secure complaint form. · Verified in browser

Other verified routes for Federal Reserve Consumer Help

Ready to organize it?Federal Reserve Consumer Help · Consumer or business complainant
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