Money transfer Official sources verified

Ria Money Transfer fraud reporting routes

Money-transfer fraud, victim assistance, fraud email, and complaints.

Last checkedAug 5, 2026Official website

This independent directory is not affiliated with Ria Money Transfer. Contacts below are sourced only from verified official pages.

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Exact verified routeChecked 2026-08-05

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Ria Fraud Prevention

1-877-443-1399, extension 1615

Call promptly and also contact local law enforcement when appropriate.

Source: Ria Money Transfer Terms

Before you report

Prepare the response, not just the phone call

Have this information readyFacts and identifiers the institution or agency may request7

Transfer status
If not received, official source routes to immediate Customer Care cancellation contact.
Recommended by MoneyGram
Zelle enrollment path
This determines whether the user should report to bank/CU or Zelle support.
Required for routing
Important dates
Record event, contact, and transaction dates.
Recommended by official guidance
Amounts involved
Collect amount and currency for each transaction.
Recommended by official guidance
Email addresses involved
Record exact addresses and whether sender/recipient/claimed identity.
Recommended by official guidance
Addresses involved
Record physical addresses and URLs separately.
Recommended by official guidance
Text-message details
Record sender number, date/time, and platform; preserve the original message.
Recommended by official guidance

Preserve this evidence nowKeep original records before they are deleted, replaced, or changed7

Transfer receipt and whether transaction has been received
Preserve transfer record; if not received, contact Customer Care immediately.
Keep original/copy
Transfer status and fraud claim confirmation
Preserve transfer receipt/status and claim confirmation; refund outcome depends on status.
Keep original/copy
Emails and email addresses
Preserve full messages, headers when available, sender/recipient addresses, and timestamps.
Keep original and export copy
Text messages
Preserve the conversation, sender number, date/time, and screenshots or export.
Keep original and export copy
Phone numbers and call details
Preserve call logs and record the number displayed, number called, date/time, and duration.
Export/copy
Names, aliases, URLs, and addresses used
Record exactly as presented and preserve the source where each identifier appeared.
Structured record plus source copy
All communications with the suspected scammer
Preserve emails, texts, call logs, chat messages, payment instructions, and contact details.
Keep original and copy

Other official reporting routesAgencies that may apply depending on the facts11

FBI IC3

Internet crime, cyber-enabled fraud, online scam, business email compromise, crypto-related fraud, or time-sensitive cyber incident.

Does not accept evidence attachments; user must preserve originals.

FTC ReportFraud

Fraud, scam, bad business practice, payment scam, or consumer fraud routing.

No guarantee of individual recovery; route and report preserve record.

CFPB

Consumer financial product/service complaint after contacting company when applicable.

Submit supporting documents; generally include everything because second complaint may not be possible.

USAGov Scam Wizard

User does not know which agency to report to.

External router; not evidence storage.

U.S. Postal Inspection Service

Mail fraud, mail theft, USPS smishing/phishing, identity theft via mail, mail-related scam.

For mail fraud form, mail copies and keep originals.

Local law enforcement / 911

Immediate danger or time-sensitive matter requiring immediate intervention.

Preserve report number and officer/contact details.

FDIC Consumer Response Center

Complaint or assistance involving an FDIC-supervised financial institution.

Submit copies when requested and retain originals.

Federal Reserve Consumer Help

Determine the correct bank regulator or complain about a Federal Reserve-supervised institution.

Retain documents for follow-up; do not place account numbers or SSNs in the free-text narrative.

NCUA Consumer Assistance Center

Complaint or assistance involving a federally insured credit union.

Preserve complaint confirmation, credit-union response, attachments, and proof of written escalation.

IdentityTheft.gov

Identity theft or misuse of personal information requiring an FTC Identity Theft Report and recovery plan.

Download or print the Identity Theft Report and recovery plan immediately; retain copies.

SEC Investor Complaint and Tips

Possible securities-law violation or problem with an investment account or financial professional.

Save the TCR submission number and printable complaint copy; retain all supporting records.

Official sources and verificationEvery public route links back to an independently checked official source3

Ria Money Transfer TermsFraud victim phone and email response · Verified in browser Ria Fraud AwarenessFraud department and law-enforcement response · Verified in browser Ria File a ComplaintCustomer complaint route · Verified in browser

Other verified routes for Ria Money Transfer

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